Adventure Snacks

<p>Orders containing pre-orders will be held until the pre-order items arrive and will be sent altogether. &#xA0;If you need some items sooner, please place separate orders.</p>

Orders containing pre-orders will be held until the pre-order items arrive and will be sent altogether.  If you need some items sooner, please place separate orders.

What happens if I order something that is on Pre-Order?

BLACK FRIDAY 2025

When does the sale start?

What will be on sale?

How long will dispatch take?

How much is shipping?

Do you ship internationally?

Can I collect my order?

Can I use a discount code or rewards points?

I already placed an order, can the sale prices be backdated?

Can I add something to my order or make a change?

Can I cancel my sale order?

The item I want is sold out.  Will products be restocked during the sale?

What does Final Sale on a product mean?

Can I use Afterpay in the sale?

Will the sale be available instore?

Can I get an invoice for NDIS during sale time?

Do you offer refunds and exchanges?

What do I do if I receive the wrong item or a missing item in my order?

Do you offer a warranty for defective or damaged products?

Returns, Exchanges and Faults

How much does shipping cost?

Do you offer free shipping?

Do you offer local pick up?

How long does delivery take?

Can I combine shipping for two orders placed separately?

Can I change the shipping address for my order?

Do you ship worldwide?

What if my package gets lost or arrives damaged?

Shipping, Dispatch and Local Pick Up

How do I apply promo/discount codes?

How do I use my Adventure Perks rewards points?

I'm having trouble logging in to see my points

I haven't received the email for $10 off my first purchase

How can I find out if you have a sale coming up?

I forgot to put my discount code in at the checkout

What are the terms and conditions for sales or promotions?

Rewards Points and Discounts

What is your cancellation policy?

How can I track my order?

Can I edit or add anything to my order?

I was charged for shipping protection but I do not want this on my order.

What should I do if I have not received an order confirmation email?

Do you accept Afterpay?

Can I have an invoice for NDIS?

The product I want is on pre-order, what does this mean?

Where is my order?

Do you offer custom personalisation?

Can I buy a gift card?

The product I want is sold out, can I pre-order it?

Do you offer wholesale?

How do I use my store credit?

Ordering Online

How can I find out when a product is back in stock?

Do you sell spare parts?

How do I use an insulated food jar to keep food warm?

How to I stop condensation in my lunchbox?

My silicone has a soapy taste.

Where can I find the care instructions for the products?

Are the lids on the silicone range easy to put on?

Care Instructions and Troubleshooting

How do I know if a lunch box will fit the lunch bag I've chosen?

What lunchboxes do I need for Kindy/Kinder/Prep?

What lunch bag does a bbox wholefoods fit in?

What are the differences between the stainless steel lunchboxes?

What is the difference between the two OmieBox lunchboxes?

What food jars fit inside a lunchbox?

Do you have plastic free lunchboxes?

What is your most lightweight lunchbox?

Do I need an insulated lunch bag?

Do you have a lunch bag that fits two snack boxes and one lunchbox?

What ice packs fit inside the bbox Flexi lunch bag?

What is your biggest insulated bag?

Lunch Bags and Lunchboxes

How do I know what drink bottle to choose?

What bumpers fit on what drink bottles?

Drink Bottles

Product Help

Can I shop in store?

Shopping In Store

What happens if I order something that is on Pre-Order?Updated 25 days ago