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Care Instructions and Troubleshooting

How do I use an insulated food jar to keep food warm?

Browse our range of insulated food jars here. For more handy tips, check out our food jar blog here.

How to I stop condensation in my lunchbox?

It's tricky to pinpoint the reason why some customers struggle with condensation and some don't, even amongst our team here at Adventure Snacks some of us never have condensation yet others have it all the time. Condensation occurs inside lunchboxes/

My silicone has a soapy taste.

It's likely that if you're getting a soapy taste from your silicone product, it's because of the dish detergent or soap that you're using. Perfumed dish detergents and soaps, and also those that contain moisturisers can leave a residue on silicone an

Where can I find the care instructions for the products?

We stock many different brands and products, all which have differing care instructions. To avoid premature damage to your new products, and to encourage longevity we strongly suggest following the manufacturer's care instructions. You can find the c

Are the lids on the silicone range easy to put on?

If you or your little one are used to a hard plastic, hinged and latched lid you may notice the lids on the silicone range take a little extra time and practice to seal. Simply align the lid with the base and press so it seals. If you have a divided